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Telecom Solution
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Web Conferencing Services
Selection Criteria
Cost-effectiveness - Many of the typical software and web conferencing tools available for conferencing systems are expensive as they require installation. Many of the newer web conferencing tools come already installed or need no installation. Examples of these include MS Live Meeting, Adobe Connect, WebEx, GoToMeeting and Cisco Tele Presence.
Usefulness - The web conferencing tools have some of the best features, enhanced quality and band-width specifications for any user to convene web conferencing.
Trial package - Many web conferencing tools come with a trial package for a month or so to attract users. This method makes it easy to pick the tools a user may require for the conference.
Licensing and authorization - With the growing demand of a good web conferencing tools, the market has expanded since its launch. In this competitive environment, many unlicensed and local market software and tools have flooded the market with low quality products at low-rates. It is important to purchase only licensed web conferencing tools.
Screen sharing features - This is a collaborative feature of the web conferencing tools to share resources from one desktop computer with rest of the group of users. A presenter can highlight the specific points when making presentations on the user’s computer. Web conferencing tools like annotation, whiteboards, chat and graphics are other tools for enhancing documentation and web pages to the group users.
Technical specifications - It is important to check the technical specifications for the tools that need to be installed.
Pricing - Web conferencing tools which charge per seat/per minute rates are somewhat costly compared with other available options like flat-rate monthly services with unlimited access. Web-demo is a tool that offers rates on per seat/per minute basis. Voice café and Voxwire are tools that offer unlimited access to services with a monthly flat-rate payment.
CRM - Customer relationship management is a pre-requisite when selecting web conferencing tools for future reference. It is a convenient method to dial up customer services in case of problems or some kind of query during a conference.
Web Conferencing Tools
Selection Criteria
Cost-effectiveness - Many of the typical software and web conferencing tools available for conferencing systems are expensive as they require installation. Many of the newer web conferencing tools come already installed or need no installation. Examples of these include MS Live Meeting, Adobe Connect, WebEx, GoToMeeting and Cisco Tele Presence.
Usefulness - The web conferencing tools have some of the best features, enhanced quality and band-width specifications for any user to convene web conferencing.
Trial package - Many web conferencing tools come with a trial package for a month or so to attract users. This method makes it easy to pick the tools a user may require for the conference.
Licensing and authorization - With the growing demand of a good web conferencing tools, the market has expanded since its launch. In this competitive environment, many unlicensed and local market software and tools have flooded the market with low quality products at low-rates. It is important to purchase only licensed web conferencing tools.
Screen sharing features - This is a collaborative feature of the web conferencing tools to share resources from one desktop computer with rest of the group of users. A presenter can highlight the specific points when making presentations on the user’s computer. Web conferencing tools like annotation, whiteboards, chat and graphics are other tools for enhancing documentation and web pages to the group users.
Technical specifications - It is important to check the technical specifications for the tools that need to be installed.
Pricing - Web conferencing tools which charge per seat/per minute rates are somewhat costly compared with other available options like flat-rate monthly services with unlimited access. Web-demo is a tool that offers rates on per seat/per minute basis. Voice café and Voxwire are tools that offer unlimited access to services with a monthly flat-rate payment.
CRM - Customer relationship management is a pre-requisite when selecting web conferencing tools for future reference. It is a convenient method to dial up customer services in case of problems or some kind of query during a conference.
Web Conferencing Tools
- Adobe Connect has interactive features like online meetings rooms, screen share desktop applications and files. It was formerly known as Macromedia Breeze Live.
- i-Vocalize has interactive web conferencing features like e-learning classrooms for educational and research purposes and webinars.
- Gather Place Net offers easy and affordable web conferencing tools.
- Microsoft Live Meeting is a service provided by the Microsoft Company and it is compatible with computers using MS operating systems. It comes integrated with Microsoft Office which supports features like application sharing and VoIP.
- Microsoft’s Net Meeting software allows a user to convene a conference call with a wide range of options available like instant messengers (Skype, Yahoo Messenger, Google talk, MSN messenger) which are free to use but not encrypted.
